Events · Start here
Buying event tickets on Shaxi
Buy in the app or on the website, approve the MoMo prompt, and find your QR ticket for the gate — plus what to do if a payment doesn’t go through.
Read the guideShaxi Guides
Step-by-step help for tickets, driving, selling and paying with MoMo
Short, practical guides checked against how Shaxi really works today.
All guides
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Events
Buying event tickets on Shaxi
Buy in the app or on the website, approve the MoMo prompt, and find your QR ticket for the gate — plus what to do if a payment doesn’t go through.
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Events
Can’t go? Transfer your ticket
Send your ticket to someone with a Shaxi account. They get a new QR code and yours stops working.
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Payments
Paying with MoMo: failed payments, top-ups and refunds
What to do when a MoMo prompt fails, how wallet top-ups work, and how to get help with a payment.
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Events
Selling tickets for your event
Create your event, set ticket types, invite your gate team and follow sales live.
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Drivers
Drive with Shaxi: what you need and how approval works
The papers you need for a car, okada or keke, and what happens after you upload them.
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Drivers
Papers or car sent back? How to fix it fast
Why a paper gets sent back, and how to take a photo that passes the first time.
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Buy & Sell
How to sell fast on Buy & Sell
Photos, price and title tips that get buyers to chat — and when a Top or Urgent boost helps.
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Safety
Stay safe: spot and avoid scams
The warning signs of a scam, and the safe way to meet, pay and hand over items.
Can’t find what you need?
The Help Center has answers for rides, accounts and payments, or you can contact support.