Help Center
Wallet & Payments
Help with top-ups, refunds, failed transactions, and wallet balance issues.
Wallet and transactions
Top-ups, refunds, failed transactions, and wallet balance issues.
My wallet top-up is missing
What to do when a wallet top-up has not reflected.
My wallet balance looks wrong
Get help with missing credits, incorrect debits, or balance concerns.
Request a refund
When and how SHAXI reviews refund requests.