Understand pending review, approved, rejected, suspended, closed, and expired job states.
What to check first
- Confirm you are signed in to the correct Shaxi account.
- Keep screenshots, job titles, employer names, invoice numbers, or application references when available.
- Do not pay an employer outside Shaxi or share private codes, OTPs, or wallet details.
When to contact support
Contact Shaxi Support if Job approved, rejected, or not visible still needs help after checking the guidance above. We will route the request to the Job Visibility Review queue.